Brilliant’s CRM offers exclusive solution for customer Support. This helps the company with L1, L2 and L3 Level of Customer support.
Features Of CRM Customer Support
- Ticket Management
- Complaints / Follow ups
- Product Service Report
- Product Installation Report
- Maintain & Follow Sales
- Auto AMC Quote & Invoicing
- Maintenance Alerts & Tasks Assignments
- Monitor and Resolve Customer Complaints
- Video Conferencing
- Google Maps
- No Maintenance cost
- Commission & Rewards Management
- No Upfront Hardware & Software Cost, Hence Low Start-up Cost
- Easy Access Anywhere & Anytime