CRM Customer Support

Brilliant’s CRM offers exclusive solution for customer Support. This helps  the company with L1, L2 and L3 Level of Customer support.

CRm customer support

Features Of CRM Customer Support

4 copy

  • Ticket Management
  • Complaints / Follow ups
  • Product Service Report
  • Product Installation Report
  • Maintain & Follow Sales
  • Auto AMC Quote & Invoicing
  • Maintenance Alerts & Tasks Assignments
  • Monitor and Resolve Customer Complaints
  • Video Conferencing
  • Google Maps
  • No Maintenance cost
  • Commission & Rewards Management
  • No Upfront Hardware & Software Cost, Hence Low Start-up Cost
  • Easy Access Anywhere & Anytime


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Case Studies
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Brilliant’s CRM
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