At Brilliant we are committed to working alongside your team to establish a loginproductive and effective relationship. With a clear and innovative approach, our experienced professionals will personalize our approach to ensure the effective delivery of services, 24×7.

Brilliant offer a full complement of Services and Support to ensure your success. Rather than letting customers struggle with reactive problem solving on their own, Brilliant Services and Support offer proactive problem avoidance. Our experts focus on knowledge-transfer so customers can achieve lower cost of ownership and higher satisfaction.

Brilliant with its well defined process and home grown Ticketing system offer excellent ,High quality and in time services to its customer.

Scope for Customer support includes:-

  Corrections of material and/or defects as reported by client from time to time.

  Periodic manual or automatic updates of the Application that may incorporate.

  Corrections of any material and/or substantial defects.

  Fixes of any minor bugs provided by Client.

  At the sole discretion of Vendor, enhancements to the Application .

Telephone Support :

  Customer can call Brilliant Customer Support No @ +91-20-64010923 during regular business hours (9.30 a.m. to 6:30 p.m. IST Monday-Friday) to assist customer in reporting errors and in providing first-line support in the use and operation of the Application.