Brilliant’s (CRM) Customer Relationship management helps reduce costs, increase profitability, organizing and automating business processes nurturing customer satisfaction and loyalty. Customer Relationship management delivers a holistic view of each customer enabling client-facing employees to make relevant decisions about strategic efforts in sales, marketing, and customer service fields. The software provided by Brilliant is open-ended and scalable and can be customized as per the need of the company.

1. Sales Force Automation – Brilliant Sales Force Automation streamlines and enhances the operation of your sales team. Which includes key activities needed by your sales team including Lead Management, Opportunity Management, Account Management, Sales Forecasting & Sales Analytics.

2. CRM Customer Support – Brilliant CRM offers exclusive solution for Customer Support. This helps company for setting Service Level Agreement & measuring Support Performance.

3. Business Applications Plug-in for CRM –   Brilliant has ready to use Business Application Plug-ins like Inventory, Purchase, Planning, Projects, Export etc. which can be easily integrated as per your requirement.

Brilliant Customer Relationship management has a highly trained and qualified technical team and domain expert with many years of customer support experience, which is available to offer assistance and support for integrating the Brilliant’s management system into your business.

• Easy To Use

  Keep it simple. Ensure high usability with simple but effective interface for users to navigate. Spend less time feeding your data.

• Track Sales

  Build long lasting relations with your customers. Increase sales team productivity. Chase less and close more deals. Reduce the risk of irritating your customers.

• End to End Solutions

  Plug-in modules like Inventory, Billing, Customer support, HR/Payroll and other pluggin to your CRM and enjoy the benefits of a mini-ERP to your company.

• Flexible

  Add custom fields to forms and reports to suit your customized needs. Create custom reports dynamically. Have your own flavor without complexity.

• Scalable

  Start with the minimum number of modules you need and plug-in other modules with ease as and when necessary.

• Pay As You Grow

  Brilliant Offer it Services in-Premises as well as SAS model. With SAS you pay  for the minimum number of users you have and add users as your business grows with us. Have an affordable solution.

• En-cash Business

  Automated alerts and invoicing improves revenues from Annual maintenance contracts. Ensure steady stream of cash-inflow from your established customers.